PATIENT INFORMATION

Please see below for important patient information.

Patient Information Form

We would appreciate if our patients could download, print and pre complete the following form before attending the consultation. This would save you time & effort from having to do it at the premises on the day of your first appointment. Please bring the completed New patient form along with you for your first visit.

New Patient Form

Patient Responsibility

As a patient, you are the only person who can make the final decision as to which treatment is best for you. It is imperative that you understand you have a responsibility to participate in, and take ownership of any decisions involving your health care.

We will then confirm with you, giving you a chance to make any final decisions regarding what treatment is best for you and your situation. As a part of this process, we strongly recommend you ask as many questions as you can. There are no wrong questions; we understand that some of the options or information given can be confusing. If you do not understand anything, please ask.

When you leave a consultation or appointment, please discuss your decision with family and friends. This will assist in gaining confidence in regards to your decision. It is important you include them in any education sessions we provide in regards to the treatment.

Whenever you make the decision to undergo any type of surgery, we will ensure progress and any information we acquire will be passed onto friends and family during your surgery and recovery process.

It is important to weigh in on any risks and benefits of surgeries and treatment options, along with the option to not undergo surgery and treatments.

Both your physical and mental conditions affect your body’s ability to heal. Therefore, it is important that you take a positive attitude when approaching treatment, alongside an intelligent, thorough understanding of expected outcomes.

Lastly, you should create realistic goals for your results and recovery after surgery and treatments. It important to maintain a positive mindset and a willingness to work toward these goals – this will increase success after treatment.

Referral

You must have a valid referral from your GP or specialist if you wish to claim the Medicare rebate from your payment.

A valid referral can be for 12 months from your General Practitioner or 3 months from your specialist. If you have no valid referral you will be liable for the entire payment of services. Invalid referrals cannot be modified after the appointment at our rooms.

A valid referral will contain:

  • Name of doctor you wish to consult, with the requested service.
  • Requests for tests addressed to a specific doctor or an unspecific doctor.
  • Name, Provider number and address of the referring practitioner is mandatory.
  • The referral must be signed and dated.
  • The above also applies to public hospital doctors referring patients for inpatient and outpatient care.

If you have a referral from your GP to consult one of our specialists or take a test please fax or email us your referral

  • North Eastern Community Hospital
  • Calvary Central Districts
  • Western Hospital
  • Playford Health Hub, Elizabeth Vale

Or email us at: info@adlphysicians.com.au

 

Appointments

  • Attending appointments

Patients can help us deliver the best possible care by following a few simple guidelines:

  1. Make sure Adelaide Physicians & Surgeons is given or is holding a valid referral on your behalf.  This will ensure you can claim Medicare rebates and inform the specialist of the background to your condition.
  2. If you are a new patient please arrive 10 minutes early to fill out the patient information sheet.  Alternatively you bring along a completed form. Please print new patient form here.

 

  • Interpreters

We understand the possibility of language difficulties impacting on a patient’s diagnosis or treatment. We will therefore explore the need to make interpreter arrangements.

  • Payments, Fees & Medicare Rebates

Payments can be made by cash or credit card. You must have a valid Medicare, HCC, DVA or pension card to obtain part benefits. We are now able to directly lodge your payment to Medicare. Once the payment has been made for your appointment, test or procedure you will receive the rebate from Medicare.

Privacy

We follow high standards of patient privacy (Read more)

FAQs

How do I make an appointment?

Please call us to make an appointment or fax us a valid referral

Do I need a referral to make an appointment?

Yes, ours is a specialist practise. We will need a referral from your referring doctor. For more information on referrals please visit our Referral section

What should I bring for my scheduled appointment?

To find out how to prepare for your scheduled appointment, Please view the Attending Appointments section

What should I expect during the first visit?

You can find information about your first visit on our Attending Appointments section

How do I prepare for any test or procedure?

The preparation will depend on the treatment you are undergoing. Please visit our Outpatient Services section for more information

How much will my treatment cost?

Please contact our Reception